Monday, October 23, 2023

Slide Update

Where Are We Today
Showalter RV
Nappanee, In.



Here is an update to our situation with our bedroom slide. But first let me thank everyone for their suggestions on getting this fixed.

From one follower we tried Indiana Interstate Enterprises, in LaGrange In. as it was the closest. They had all their service bays full with one person waiting. When I asked when they would have an opening, I was told that they are booked thru until January. They did however give us the name and phone number of the manufacturer of the cable system in Elkhart In.

That was our next phone call, Norco Cable Systems (BAL), where the person on the phone gave all kinds of suggestions which were all ready tried or impossible to do. I thank them and moved on.

By the way, all these calls are being done as we head towards the area.

The third call was to another follower’s suggestion, that being Showalter RV, in Nappanee IN, where we are currently sitting. They said that when one of these situations presents itself, they call, get this, BAL Norco mobile tech to come and do the repair right here in their lot. It will probably not be until Wednesday, but may happen tomorrow. So here we sit, plugged in and we have water hook up just like at CanAm.

All Set UP


Our route today, from Marion to Nappanee In.

I have contacted CanAm and spoke with our service rep, Peggy. Once fixed, we are to send the invoice to them and we will be reimbursed. They do look after us.



Thanks for checking in, until the next time.

 


14 comments:

  1. That is good news that you can be back on the road within a couple of days.
    Sue

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  2. Fantastic news. We are so happy to hear you are at least having it fixed quicker than any other option. I’m happy to hear CanAm is picking up the tab. Bummer you can’t use the upstairs and especially the bathroom. Good luck, fingers crossed it’s tomorrow.

    Deb

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    1. Thank you Deb, we are very happy about getting it fixed here. Challenging to say the least, but a story and memory for us to tell.

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  3. Great news. If it had to happen, Indiana is a great place. Lots of RV repair shops. Enjoy the nice weather.

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    1. Yes we are very happy and this is certainly the place to get it fixed.

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  4. So glad you have place to get fixed up.

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    1. Yes,everyone is so busy, but the folks here are very helpful.

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  5. Happy to hear that you are in a safe place to get it fixed relatively quickly. If this had to happen, you couldn’t be in a better state/area for repairs. Goshen, Elkhart, Shipshewana, Nappanee and Topeka are great places to explore. All the best….you will be back on the road soon!

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    1. Thank you Brenda, and yes this is the place to be. We have been in the are before and have done a couple of factory tours, will go out today and explore.

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  6. A relatively short backtrack & now set up for expert repair; not too awkward.Cudos to CanAm for reimbursement but repairs should have been proper in the first place.At least you will be exposed to all the various RV expertise of the Indiana region.Trust you’ll be on your way shortly & with confidence in your slide.All the best.

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    1. Thanks, yes just a short back track and the right area for this to have happened. CanAm does look after us, the owner reached out to me last evening asking to let him know what the tech finds, He told me that they have so little trouble with these slides, that they don't have a ton of experience with them. In the few years that I worked there doing orientations, I would agree with him. I am sure we will be on our way Wednesday or Thursday.

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  7. Hope this place is the fix for you guys. How great that CanAm reached out and will reimburse you they truly do take care of you.

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    1. Showalter RV has taken care of us, as I respond to you, everything is fixed and we will stay the night and be on our way first thing Wednesday morning.

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